The hereby sale conditions are determined between the AZIBAO Company , registered with RCS and located at: 2, rue Henri Bocquillon - 75015 Paris And, thosewho wish to purchase goods via AZIBAO website; Object The following general conditions define the rights and obligations of both parties regarding online sales that AZIBAO company offers to their company.
[ The order ] Article 1. Integrity.
All orders made within the range of products available online imply that the customer accepts without restrictions the general conditions. If no general or specific conditions are shown in the documentation, or provided by the customer, they will be added to the present conditions, as they may not be compatible with the general conditions. Should one clause of the present contract become invalid through a change in legislation, rules, or by judicial decision, it would under no circumstances affect its validity or the application of the present general conditions of sale.
[ The order ] Article 2. Beginning - confirmation of order.
The present general conditions start when the customer confirms their order. Consequently, the customer agrees to accept without reservations the present general conditions. The general conditions are valid for the necessary time it takes to deliver the goods and services subscribed, until expiry of the guarantees provided by the AZIBAO Company.
[ The order ] Article 3. Confirmation of purchase.
The data recorded by AZIBAO constitutes the proof made by AZIBAO and its customers. The data recorded by the payment system constitutes the proof of financial transactions.
[ The payment ] Article 4. Prices.
Prices are shown in euros VAT included and exclude the postal cost and packaging, which are added to the bill and shown prior to confirming the order. AZIBAO reserves the right to change their prices at any time but promises to apply current tariffs at the time of purchase. Products remain the property of AZIBAO until full payment is received.
[ The payment ] Article 5. Method of payment.
In order to settle payment, the customer can pay by credit card. Customers must ensure AZIBAO Company that they are in possession of potential authorizations in order to make the payment of their choice when placing an order. The AZIBAO Company reserves the right to cancel any order and any delivery. The AZIBAO Company reserves the right to cancel any customer's order which there might be a dispute regarding payment for a previous order. The AZIBAO Company has put into place a verification procedure to ensure that nobody uses someone's details without their knowledge. As part of the verification process, the customer might be requested to fax a copy of identification, as well as a proof of residency to AZIBAO. The order will be confirmed once all documents are verified.
[ The delivery ] Article 6. Availability.
The AZIBAO Company promises to respect all orders made on the Internet website only, within the limited of stock available. Should a product be unavailable, AZIBAO promises to inform customers as soon as possible. The latter will therefore have the choice to either have the amount refunded within 30 days upon a receipt, or to have the product exchanged. Should a product be temporarily out of stock, the customer will be free to either cancel the order, or to receive it with an extended delivery time, as soon as the item becomes available.
[ The delivery ] Article 7. Methods of delivery.
Products will be delivered by UPS or other company to a delivery address of your choice as shown on the order form (home or work address). Should you miss the delivery, the UPS deliverer will leave a delivery card and a contact telephone number to arrange a new delivery at a day and a time convenient as part a alternatively you can collect the parcel from a UPS the nearest ups center.
[ The delivery ] Article 8. Delivery delays.
AZIBAO promises to deliver within 2 to 5 working days once full payment is received. In case of unforeseen delay, an e-mail will be sent to the customer. Should some articles be delivered at different dates due to availability, the delivery time will alter. However, AZIBAO reserves the possibility of splitting up deliveries. Only the dispatched items will then be withdrawn. The costs of post and packaging will be billed once only. In the case of payment by credit card, the time limits indicated correspond to the processing times and the delivery of products. In case of payment by cheque, the order will be processed once the cheque has been received. If the goods have not been delivered within 5 days following the confirmation of the order, the customer must notify AZIBAO Company who will deal with UPS directly in order to report the loss as soon as possible (no minimum time limit), and will be able to organize another dispatch. AZIBAO will not be liable for any arised consequences due to the delivery delay.
[ The Delivery ] Article 9. Delivery problems arising from the carrier.
The customer is responsible for checking the state of the goods upon delivery. Any faulty products (missing goods with reference to the order form, damage parcel, breakage etc.) must be recorded on the delivery note and reported to AZIBAO Company.
[ The Delivery ] Article 10. Delivery errors.
The AZIBAO Company promises to reimburse or exchange products which do not correspond to the order (damaged or unsuitable). The customer must express by one means (mail, fax, recorded letter with acknowledgement of receipt) the day of delivery or at the latest within the next 2 working days following the delivery, any complaint regarding articles which do not correspond to the order (delivery mistake, non-conformity of products etc.) Complaints must be addressed as stated in article 12 "customers service details". The customer must indicate their details, order reference number, the product's reference as shown on the delivery note and the reasons of the complaint. If returning products due to to fault,non-conformity or a wrong product, they must be in their original packaging (packaging, accessories, instructions etc.) along with a copy of the purchase invoice. Items must be returned after a confirmation get with sav@azibao.com The costs of return postage will be paid by the AZIBAO Company. The total amount of costs of postage will be reimbursed by cheque as soon as AZIBAO receive the faulty product.
[ The Delivery ] Article 11. Satisfaction or your money-back guarantee.
The customer has 7 days, starting from the date the customer receives the product, to return any unsuitable goods. In this case, he will be responsible for the return postage costs the items. The product purchased will be refunded. Refunds will be made within 30 days once we receive the product. The refund will be credited into your bank account. Any incomplete, damaged or soiled articles returned by the customer will not be accepted.
[ The customers' service ] Article 12. Customers' service details.
For any further information or enquiries, our customer service is available to all customers: email : contact@azibao.com
[ Guarantees and evidence ] Article 13. Guarantees of products.
All our products are subject to a 24 month contractual guarantee. To find out more about customer-care service procedures, for any problem or product failure, you can contact our customer service as stated in article 12 "customers' service details". In order to validate the products' guarantee, you must keep your receipts.
[ Guarantees and evidence ] Article 14. Intellectual property.
All the elements of the AZIBAO website are protected by copyrights as well as by intellectual property worldwide. Subsequently, and according to arrangements made under the Intellectual Property Code, this website is for private use only unless otherwise stated by more restrictive measures under the Intellectual Property Act. Any other use is regarded as counterfeit and sanctioned under the Intellectual Property Code except by prior authorization of AZIBAO. Any partial or total reproduction of the website is strictly forbidden
[ Guarantees and evidence ] Article 15. Liability.
AZIBAO will not be liable for breach of contract which is caused if out of stock, or due to the unavailability of a product, due to a cause beyond our control, industrial arguments, partial or total strike actions and particularly those affecting transport and communications. AZIBAO will not be liable for any indirect damage which may have arisen during the purchase of products. AZIBAO could not be made liable for any loss of data or files. The buyer is responsible for making the necessary saving of files. Should it prove completely or partially impossible to use the products, because the material is not compatible, AZIBAO cannot be made responsible and cannot be liable for any compensation or refunds.
[ Guarantees and evidence ] Article 16. Personal information.
AZIBAO promises not to divulge any information about the customer to third parties. This remains confidential. It will only be used by its internal services for processing the order and to strengthen and personalize communication and cultural offers of products reserved to AZIBAO customers, and particularly with AZIBAO information letter to which the customer will have subscribed to, as well as the personalization of the website according to their interests. However, when the customer accesses to the website from some partner websites of AZIBAO and as identified as such, the data might be passed on to third parties. If the customer does not wish to share the information, they must write to the following address: contact@azibao.com In accordance with the 6 January law, the user has the right to access and amend the data.
[ Guarantees and evidence ] Article 17. Applicable law.
The hereby contract is subject to French law. The language of the present contract is in French. In the event of dispute, only the French tribunals will be competent.